Tenants

At Peninsular Property, we are among the best-performing letting and property management agents in Merseyside. Our tenants’ deposits are registered with the Tenants Deposit Scheme (DPS), providing peace of mind for our clients that they are working with a trusted and reliable service provider. We are also a member of the UK Association of Letting Agents (UKALA) with full client money protection.

Finding The Right Property

Our extensive portfolio of properties available to let covers the entirety of the North West. Due to the fast-paced nature of the lettings market, our availability list is constantly changing, and we ensure it is always up-to-date.

Making An Application

Once you have found a suitable property, you will need to complete a tenancy application form.

Completing an application form does not guarantee that the tenancy will be offered to you. Every application form we receive is then checked by the team and our referencing provider. In some cases, it may be necessary for the tenant to provide a guarantor who would be equally liable for the rent and any repairs that may be required to the property at the end of the tenancy.

To support your application, you will need to provide identification. Any of the following documents will be accepted: your full driving license, your passport, or your new-style national insurance card.

Who Decides If The Application Is Successful?

The landlord will make the final decision as to whether the tenant is acceptable. They may base this decision on a number of factors, including the number of occupants, tenant status, and length of tenancy required. It is common for landlords to exclude pets and smokers from the majority of tenancies.

Should Your Application Be Successful...

You will then be offered tenancy, subject to the terms and conditions included in the tenancy agreement. You will also be required to pay a deposit and the first month’s rent upon move-in.

Payment Of Rent

Rent is usually payable by standing order monthly in advance unless previously agreed.

Tenants FAQ's

Before you start searching for your new home, it’s a good idea to write down a budget. What are your current outgoings, and what money do you have left each month to spend on rent? As well as the rent, consider any other costs involved in moving home and renting a property, including deposits, household bills, removal costs, and any other costs.

No, you don’t have to pay any letting agent’s fees. Landlords who use Peninsular Property to manage properties pay fees for the services we provide. Since 2020, the government has made it illegal for agents to charge almost all tenancy-related fees.

As part of the referencing process and in order to satisfy Right to Rent legislation, we will need to check certain IDs and confirm a tenant is who they say they are.

We will require proof of residency (such as a recent utility or council tax bill) and proof of ID (passport and driving licence) for all individual proposed tenants.

Referencing allows us to verify your credentials as a good tenant when speaking to the Landlord. By checking your references, like employment status, income, and credit history, we can ensure that you can afford monthly rental payments.

Additionally, references from previous landlords can help confirm that you will care for the property.

A holding deposit lets you reserve a property you want to rent. We can keep the holding fee for up to 30 days. This gives us time to check your references and draw up a tenancy agreement.

The holding deposit is refundable if the landlord declines your rental application. However, if you decide not to rent the property, you will lose the money.

You are liable for paying council tax and utility bills on single-let properties. These include electricity, gas, water, and the TV license. If you are living in an HMO property managed by Peninsular Property, then all rents are generally included.

Your landlord is responsible for ensuring the building is insured; however, we strongly recommend tenants obtain their own contents insurance when letting a property.

Landlords and letting agents are required to register your deposit with an approved Tenancy Deposit Scheme. Peninsular Property uses the DPS for all of our deposits.

You should inform us of any repairs or maintenance as soon as possible. If a landlord is in our manager service, we will take responsibility for liaising with appointed contractors. You can report maintenance issues via our website, telephone, your online account, or our 24/7 mobile number.

A Tenancy Deposit Scheme like DPS will protect the money for you and can offer assistance should there be a dispute about the deposit at the end of the tenancy.

We have the right to inspect rental properties on a regular schedule. Property inspections help us identify any maintenance issues and confirm the property is being kept in good condition and is well-maintained. In many cases, HMOs are also required by law.

The amount of notice you give depends on the tenancy agreement and the type of tenancy you have. For a fixed-term tenancy, you must pay rent for the tenancy period unless you agree with your landlord to end it early. After that, you can give 1 month’s notice at any time for a periodic tenancy on your rent anniversary.

If the inventory contains errors and doesn’t accurately describe the property, you must inform us immediately. You should document the inaccuracies and photograph what is missing or incorrectly described so that we can add this to the inventory when you leave. You have 7 days upon moving in to do this, and the amendments can be made to the inventory, which will be sent to you upon move-in.

In most cases, a tenant can only decorate or make changes to the property with the express permission of the landlord. We recommend receiving this permission in writing.

It is crucial to speak to us as soon as difficulties arise with paying rent. It’s not a good idea to wait until the due date has passed. In many cases, landlords are willing to come to an arrangement, especially if you have a good track record of paying rent on time.

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